Business Development & Marketing
The Middle East Business Development & Marketing (BD&M) team works with key internal and external stakeholders across the four regional offices. The team is fully integrated with the other BD&M teams across the Clifford Chance network. Its focus is helping our lawyers get closer to our clients through market research, business development planning, client acquisition and retention strategies, performance analysis, reputation-building activities, infrastructure development and management, and promoting the region both locally and globally.
Business Operations
The business operations teams are at the heart of ensuring our clients' needs are met and that we deliver an outstanding service every time. Comprising a wide range of roles and teams encompassing reception, front desk, switchboard, health & safety, the document production unit, business continuity and office services, these teams ensure that the office runs smoothly 24 hours a day.
Finance
Our Finance team is at the heart of our strategy, involved in a variety of areas including managing accounts, budgets and forecasts, providing trend and competitor analysis and other statistical support for partner presentations, as well as cash management, remuneration, internal audit, procurement and pricing, and ultimately ensuring that the firm is compliant, efficient and profitable. The Clifford Chance Procurement department provides best in class strategic guidance and support to the firm with regards to all external supplier interactions.
Innovation
Our commitment to clients means we are reshaping our services around your evolving needs to make delivery quicker, simpler, more efficient and more robust. We use a range of specialised capabilities in the delivery of our legal services including expert project management and continuous improvement, specialist resourcing through our delivery centres, cutting edge legal technology and data science, and a dedicated research and development team who design and build digital solutions with and for our clients.
Knowledge and Information
Clifford Chance's knowledge programme aims to bring the best collective wisdom and knowledge to bear to enable the firm's people to deliver the highest quality client service and to work as efficiently and effectively as possible. The Central Knowledge Management team is dedicated to delivering knowledge solutions that help achieve this objective by optimising the capture, organisation, distribution, retrieval and re-use of our knowledge. The goal of Information Services (IS) is to ensure all internal clients (fee earning and business professionals) have access to knowledge and information resources which meet business needs cost effectively.
Legal Project Management
As businesses respond to changing markets and new technologies, they need legal services delivered at speed but without any compromise on quality. Our proven Legal Project Management skills mean that, no matter how large or complex the task, each matter is organized and delivered efficiently, while also creating the greatest value for our clients.
People
Human Resources management forms a key part of the firm's infrastructure, and it is an important part of the firm's global strategy to attract, motivate and retain the highest quality people across the firm and to become a recognised employer of choice. Our HR department includes HR advisors and specialists, payroll, analytics, reward and benefits, diversity and inclusion, HR business partners, graduate and experienced hire recruitment teams, and graduate development.
Office Management and Legal Support
We have a team of Office Assistants, Receptionists, Drivers and Legal Support Secretaries who provide assistance to the business professionals and legal teams. Legal Support Secretaries will often work with an allocation of five lawyers and partners and assist in a number of activities including Client Support, Team Support, Document Management/Production, Administrative Support, Financial Support (including generating monthly bills) and Diary/Meeting Management.