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Job description
We are currently seeking a Receptionist to join our Hospitality team. This role is pivotal in delivering a warm, professional, and efficient welcome to clients, colleagues, suppliers, and external visitors, while ensuring smooth front‑of‑house operations and high service standards across the firm.
Key Responsibilities
Client Reception & Front Desk Management
- Provide a professional and welcoming reception to clients, visitors, suppliers, and external guests.
- Operate the switchboard, handle incoming and outgoing calls, and redirect calls appropriately.
- Register external visitors upon arrival and maintain accurate and up‑to‑date visitor logs.
- Issue access badges, escort visitors when required, and ensure compliance with security procedures.
- Manage client and supplier parking reservations.
- Receive, sort, and distribute private packages and deliveries.
- Track deliveries from external couriers (DHL, postal services, etc.).
- Maintain a clean, professional, and welcoming reception area at all times.
Meeting Room Coordination & Logistics
- Manage and monitor meeting room bookings and calendars.
- Coordinate internal and external meetings.
- Prepare and set up meeting rooms to a high professional standard.
- Operate and maintain coffee machines and refreshment areas.
- Ensure meeting room supplies are fully stocked and pre‑order items as required.
Catering & Events Coordination
- Coordinate catering services for breakfasts, lunches, cocktail receptions, and larger internal or external events.
- Organise catering logistics for events managed in collaboration with the Business Development team.
- Make restaurant reservations as required.
- Provide logistical support for special events, corporate meetings, and business lunches.
Travel Management
- Independently manage and book all business travel arrangements (flights, hotels, taxis, trains) in line with our new operational model (without using a travel agency).
- Coordinate travel-related matters with the London office and other international offices when required.
General Administrative & Operational Support
- Handle incoming and outgoing mail (paper mail, DHL, couriers, etc.).
- Maintain and update telephone directories.
- Monitor, order, and manage office supplies and other necessary items.
- Request, follow up on, and compare supplier quotations.
- Process business card orders.
- Monitor budgets and support the tracking, verification, and processing of invoices.
- Provide ad hoc administrative and logistical support to other departments, including Facilities, Business Development, and HR.
- Proven experience as a Receptionist, Front Office Manager, or Administrative Assistant.
- Fluency in French and English is essential; German and Luxembourgish are considered strong assets.
- Proficiency in Microsoft Office 365 (Outlook, Word, Excel – basic level, PowerPoint).
- Excellent time management skills with the ability to multitask and prioritise effectively.
- Strong organisational and planning skills in a fast‑paced environment.
- Creative mindset with the ability to suggest improvements and enhance processes.
- High level of professionalism, flexibility, and a polished appearance aligned with the firm’s standards.
- Strong communication and relationship‑building skills.
- Ability to maintain confidentiality and adapt to different roles and evolving business needs.
- High level of adaptability and reliability.
With 33 offices in 22 countries and more than 6800 employees worldwide, Clifford Chance is a leading law firm.
The Luxembourg office with around 140 lawyers including 14 partners, focuses on Corporate-M&A, Investment Funds, Global Financial Markets, Tax as well as Litigation.
Our Luxembourg office has a friendly atmosphere, where you will have the opportunity to make a real difference through the work you do.
To know more about what is it like to work in Clifford Chance in Luxembourg, please visit our site via this link.
Training & Development
- Bespoke in‑house training will be provided to support professional development and ensure successful integration into the role.