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Job description
The role
Clifford Chance is seeking a full-time Receptionist to be the first point of contact for all visitors and clients in the Washington, DC office. The Receptionist will be responsible for providing a high level of client service to both internal and external clients. The role will provide general office support with a variety of clerical activities and related tasks. This position will report to the Office Administrator.
Key Responsibilities
- Greet visitors, clients, and colleagues with great professionalism and enthusiasm.
- Answer incoming calls, route calls to the appropriate colleague, and handle inquiries promptly and efficiently.
- Assist the Conference Services Coordinator in the coordination of booking meetings and visitor offices.
- Assist Conference Services Coordinator with catering orders and in-office events, as needed.
- Provide a high-level of client service in all activities, including demonstrating a standard of excellence with all client interactions.
- Inform the building of any office maintenance issues.
- Provide clerical and administrative support.
- Provide concierge level assistance to all external guests and internal stakeholders.
- Update office concierge guides and keep relationships with local restaurants, vendors, venues, etc.
- Stay abreast of local DC events.
- Perform other duties and projects as assigned by the Office Administrator.
Your experience
- 2-3 years of related front desk or reception experience in a law firm, professional services firm or hospitality setting.
- A high school diploma or equivalent is required.
- Maintain a professional, presentable, and calm disposition.
- Ability to work independently and with minimal supervision, and collaboratively with a team.
- Excellent organizational and communication (written and verbal) skills.
- Client-service-oriented with a proactive and positive approach.
- Must be comfortable working in a fast-paced and growing environment.
- Must be highly motivated, dependable, and organized.
- Ability to work under pressure and prioritize competing demands to meet deadlines.
- Strong proficiency in office equipment/technology including Microsoft Office.
- Must be able to be on site five (5) days per week.
- Monday through Friday, 9:00 am to 6:00 pm.
- Ability to work outside core business hours as needed.
- Must be independently and legally authorized to work in the United States.
Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $57,000 - $62,000. Actual salary will be commensurate with the candidate's qualifications and relevant experience.
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Equal Opportunities
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
Video
https://www.youtube.com/watch?v=KGsf4U2Q-OQ