Job Description
Job overview
Transformation is part of a global community that improves and modernises how we work to ensure that we deliver outstanding value and experiences to our clients and better ways of working for our people.
Our application of transformation, project management, AI and smart technology and resourcing combine to improve the way we work at Clifford Chance.
The Transformation Manager role will work closely with our Transformation leadership in India and be primarily responsible for delivering medium size transformation projects across our Business Professional (BP) functions and ensuring that the project benefits for our firm and our people are fully realised. This role may also support transformation projects for our Global Business Units (GBU).
Who you will work with
The Transformation Manager will work closely with Sr. Transformation Manager, India Business Leadership and GBU leadership as required.
What you will be responsible for
The Transformation Manager will be responsible for supporting and deploying digital agents or tech solutions within priority areas as agreed with BP Leadership based on guidance from BP functions or GBUs; resourcing the projects; determining and scoping the approaches; identifying additional revenue opportunities; ensuring that new ways of working are transferred effectively throughout the BP or GBU function globally; and tracking the resulting return on investment. In doing so, you will develop a network of sustainable relationships, understanding stakeholder needs, identifying ways to address these needs and demonstrating influencing skills to deliver business objectives.You may also be asked to provide support to transformation projects related to GBUs.
The success of this role will primarily be measured by feedback from BP and local stakeholders; the extent to which the transformation projects yield sustained benefits to our clients and the firm; and the successful roll-out of new ways of working.
What you will do
You will be responsible for the following activities:
- Supporting and deploying digital agents or tech solutions within priority areas as agreed with BP Leadership
- Demonstrating change management and communication skills
- Displaying skills in the areas of process improvement; stakeholder engagement; technology and AI implementation and project management
- Defining and deploying new ways of working on business processes, including technology and AI, resourcing models and digital solutions
- Managing a range of improvement and change management projects
- Tracking and promoting benefits/value to drive further engagement
- Collaborating effectively with Business Professional stakeholders
- Engaging in managed or self-directed learning to stay up-to-date with the latest advancements in AI and other relevant technologies, and applying this knowledge to drive transformation across the firm.
Qualifications
Your career experience so far
You will possess the following experience:
- Track record of delivery of business transformation service change & transformation projects and programmes within a professional services environment
- Management of a number of multi-disciplined, and strategically important projects from end-to-end and realised associated benefits
- Prior experience in the application of consulting skills, creative, strategic, critical and organisational thinking is essential
- Educated to degree level or equivalent
Company Description
Who are we
As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.
Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.
We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.
We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.
You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.
Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.
Our India team is a well-established and integral part of the firm’s global operations, delivering high-value support across a wide spectrum of functions. With over 800 business professionals based in Gurugram and Hyderabad, we’ve been driving operational excellence and innovation for more than 15 years.
We contribute to global success in areas such as Information Technology, Finance, Human Resources, Risk & Compliance, Legal Support, Research & Knowledge, Document Production, Virtual Executive Assistance, Programme Management, Client & Market Development, and Continuous Improvement.
Additional Information
How we will support you
As a firm, we make a significant investment in training and supporting members of the team through their career with Clifford Chance.
We offer opportunities to access externally recognised training qualifications, including consulting skills, Lean Six Sigma, recognised project management certifications and training in change management and technology. In addition to this, the nature of the work and interaction with the stakeholders will drive continuous on-the-job learning.
Equal opportunities
At Clifford Chance, we forge an inclusive culture, where diverse perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive.
We comply with the law and regulations in every location where we operate and we are committed to delivering fair and equal access to all applicants and employees irrespective of background. This applies across all aspects of employment from recruitment and selection to development, progression, and day-to-day working life.
Our global network of affinity, faith and support groups are open to all. These communities help to create an environment where everyone at the firm can feel they belong and can reach their full potential.
Find out more about our inclusive culture here
