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Our People

Michelle Diaz

Michelle Diaz

Legal Secretary, Houston

"What stands out to me is the firm's professional structure and the trust placed in its people, allowing us to manage our work responsibly while being treated with respect. It’s a place that values not only excellent client service but also the people who make that service possible."

I started my journey at Clifford Chance as a Legal Secretary. Gradually, my role has grown significantly from traditional roles to providing high-level, confidential support that requires greater autonomy and discretion. I manage complex calendars, coordinate meetings across time zones, coordinate travel, assist with time entry, open matters for new work, and handle sensitive correspondence. It's been a rewarding progression.


What was the driving factor that attracted you to join an international law firm as a business professional?


What attracted me to Clifford Chance was the opportunity to be part of a global, fast-paced environment that fosters professional growth. What stood out to me was the firm's professional structure and the trust placed in its people, allowing us to manage our work responsibly while being treated with respect.


What are the moments or projects that stand out as your defining experiences?


Although I have only been with the firm a short time, one defining experience has been the level of trust placed in me so early on. Being responsible for managing someone else's professional life, from scheduling and travel to handling confidential matters, has been both empowering and a strong reminder of the importance of precision and discretion in my role.


How would you describe the culture at the firm?


Clifford Chance has a culture that’s both collaborative and high-performing, grounded in professionalism and mutual trust. What resonates with me most daily is the supportive and respectful environment. People are genuinely invested in each other's success. Even in a fast-paced setting, there is a strong sense of teamwork and shared purpose that makes the work both meaningful and motivating.


What sets Clifford Chance apart in terms of culture, values, and collaboration?


It is the trust and support built into the culture. There's a true sense of teamwork, where everyone from attorneys to staff, works toward a shared goal. It’s a place that values not only excellent client service but also the people who make that service possible. I really appreciate how dependable, respectful, and easy to work with my colleagues are. Everyone is willing to help, which makes things run smoothly.


What does work-life balance look like for you?


Work-life balance at Clifford Chance means being trusted to manage my responsibilities while also having space for life outside of work. The firm supports this by fostering a culture of respect and flexibility. There's an understanding that we are professionals, and that balance helps us perform at our best.


What aspects of your role do you find most fulfilling?


What I find most fulfilling about my role is knowing that the support I provide makes a real impact. What keeps me motivated, especially on challenging days, are the people I work with. The senior leadership consistently show appreciation for my efforts and is supportive, which makes me feel my job is valued and rewarding. Feeling genuinely supported and recognized inspires me to show up with dedication and do my best every day.


What are some key skills or competencies you have developed?


At Clifford Chance, I have sharpened my skills in complex scheduling, travel coordination, and handling sensitive matters with discretion. I have also grown more confident in adapting quickly and staying ahead of what's needed.


How does the firm support your continuous learning and growth?


I continue to develop professionally by staying open to feedback, taking new challenges, and learning from those around me. At Clifford Chance, the supportive culture and trust in my abilities have helped me grow and continue to help me grow in my role.

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