Job Description
We are currently recruiting for 1 x Proof Reader for the day shift, Monday - Friday, please only apply if you can work this shift. This is a full time position, not freelance.
Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.
We require a minimum of 2 years solid proof reading experience to be considered for the role.
The Role
Key Responsibilities
The Proofreader reports to the Global Business Support (GBS) Document Production Management team and is expected to create a positive working relationship with team members in their group. The Proofreader is expected to lead on workflow management of the tasks in house on a daily basis, working alongside the Workflow Specialist (WFS) to prioritise/ provide estimates and deadlines.
Proof Reading and Administration
Providing an accurate and high-quality proofreading service to fee earners.
Working on all profiles for proof reading, checking the quality and integrity of documents including: amendments, word-for-word, copy types, format checking conversions into Clifford Chance house style, book-reads, cross-referencing of clauses, and defined terms checks.
To independently spot ambiguities and problems with sense, spelling, punctuation, style and grammar regardless of the brief given and highlight such findings to the lawyer.
To independently ensure that all Clifford Chance documents are presented in the correct house style regardless of the brief given and inform the lawyer of anything that does not follow best practice.
Manage jobs via the WFSs and the shared Proofing distribution list and prioritise based on work booked in advance and agreed deadlines, regardless of the job profile.
Communicate regularly with WFSs in relation to workload, deadlines and assistance, taking into consideration any time constraints and providing estimates and deadlines to jobs submitted.
Work with proof reading software 'Contract Companion' to ensure best added value results are returned to the lawyer.
Ensuring the accurate use of the workflow system.
Working seamlessly with the Firm's document management system iManage for all document retrieval and return to the system.
Ensure any task handovers are completed in detail and accurately to ensure a continuous, seamless service.
Team support
Working collaboratively with team members to ensure the provision of first class support services to fee earners across GBS, including remote colleagues based in Delhi, Hyderabad, Newcastle and London.
Establish, maintain and develop effective communication with team/colleagues globally.
Complete any ad-hoc duties as requested by line management.
Client Focus
Delivery of exceptional customer service, portray a proactive, friendly, helpful, willing and efficient attitude at all times.
Leading as first point of contact on client communications (queries, discussing projects/work and returning completed jobs) and extending information to WFSs and GBS DP Management team as required.
Ensuring timely, efficient and accurate communications with clients.
Working Relationships
Proofreader's success will be dependent on the positive and collaborative working relationships which they build with colleagues.
The key working relationships for a Proofreader will be:
- Fee earners to whom they provide first-line support
- Global Business Service Team Members (inc. remote working Delhi/Hyderabad/Newcastle/London)
- All Business Professional services
Liaise with lawyers, practice assistants, trainees, paralegals and DP staff regarding document deadlines, workflow estimations, including current and expected workloads. You will also ensure that "Best Practice" guidelines are adhered to at all times, and will liaise with other teams to achieve common business objectives.
Qualifications
Your Experience
Skills & Experience
- A very good command of the English language, written (including spelling) and verbal are essential
- A keen eye for detail, self-motivated, with precision focus
- Must have very good PC skills to include a good working knowledge of the most common Microsoft applications: Outlook, Word, Excel, PowerPoint. Also experience of working with Document Management and Job Logging systems as well as Adobe PDF for scanning
- Strong communication skills are vital as you will be dealing with lawyers, partners, practice assistants, trainees, paralegals and various support staff regularly
- Can demonstrate experience of using own initiative / judgement
- Have previous experience of working in a team
- Have experience of working to deadlines, prioritising a busy workload and working under pressure, especially when working alone or during the closing of deals
- Must have two years solid Proofreading experience in English UK and English US
- Previous experience within a legal environment would be an advantage
- Flexibility of working hours is required, driven by workload volumes
Client Focus
At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client. We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused.
We are looking for people who:
- can demonstrate a keen interest and enthusiasm to understand their clients' priorities;
- are self-starters but also team players ready to help others and contribute to the overall success;
- listen, question and deliver; and
- are reliable and responsive, who can put the needs of the client first.
In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Additional Information
Hybrid Working
Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the office only as business needs require. Please see our careers site for further information on our working environment.
What we offer including our broad range of benefits and working environment
When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site.
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here.
#IND1
