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Job description
The Role
This position is responsible for providing proactive practice and administrative support to the Firm’s lawyers, primarily in relation to billable client work. The role ensures that clients are serviced professionally and in accordance with the Firm’s policies and procedures. This will be a temporary position of 2 - 4 months in duration.
The Practice Support Coordinator will be part of client matter teams, supporting all matter-related processes from inception through project completion, billing, and collection. They will take full ownership of the delivery of the key responsibilities outlined below.
Key Responsibilities
Matter Management
Client and matter clearance and opening
AML processes
Drafting and managing engagement letters
MTM maintenance
Managing associate checklists
Maintaining matter document folders
Matter project administration (from opening to closing, including setup of SharePoint sites, updating email distribution lists, supporting post-closing activities such as billing and archiving, and ensuring all appointments and conference calls are scheduled in lawyers’ calendars)
Coordinating client and matter-team meetings and updates
Business Development Support
Supporting Partners and the BD team with business development activities
Amending business development and client-focused materials, including CVs, pitches, presentations, and client briefings
Monitoring BD collateral (e.g., CVs, MIS) to ensure accuracy and currency, including updates to the BD tracker and InterAction
Organising, facilitating, and providing host support for events (including virtual events)
Coordinating client updates
Informing the BD team of visiting partners’ schedules and assisting with related logistics
Matter Team Support
Document production and liaison with DPU, including:
Transcribing, editing, and amending legal and other documents
Converting, comparing, copy-typing, and proofreading documents to ensure compliance with house style
Managing signing pages where applicable
Handling e-filing and post-closing activities as required
Preparing and distributing bibles
Best Delivery / Legal Tech / KETL Opportunities
Supporting the use of legal technology, including facilitation and management of matter-specific solutions
Applying knowledge of the Best Delivery checklist
Acting as a superuser for Best Delivery tools
Facilitating end-of-matter reviews to identify follow-on opportunities such as deal reviews and KETL initiatives
Your Experience
Minimum of 2 years’ work experience in a similar or relevant role within a law firm or professional services environment
Able to start immediately
Prior experience supporting a litigation and dispute resolution practice is preferred
Proven ability to thrive in a high-performing environment
Intermediate to advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
Strong organisational skills with meticulous attention to detail
Proactive, mature, and collaborative approach to managing work and relationships across teams
Respectful of colleagues and committed to working in an inclusive team environment
Effective at working both independently and as part of a team
Demonstrated ability to innovate and streamline processes and tasks
Clifford Chance is one of the world’s pre-eminent law firms, known for combining the highest global standards with deep local expertise. With a truly international presence across the Asia Pacific, Europe, the US and the Middle East, we advise many of the world’s leading businesses, financial institutions, governments, and non-profit organisations.
Our global platform enables us to deliver seamless, integrated legal services across borders and practice areas. We focus on the core areas of commercial activity: capital markets; finance and banking; corporate and M&A; real estate; tax; pensions and employment; and litigation and dispute resolution. Our collaborative and inclusive culture, combined with our commitment to innovation and excellence, ensures we consistently deliver exceptional results for our clients.
We are seeking a Client & Market Development (CMD) Coordinator to support the business development and marketing efforts of our Hong Kong and China practices. This is a hands-on and varied role where you will contribute to the delivery of a wide range of client, practice, and marketing initiatives. You will work closely with partners, lawyers, CMD team members, and other business professionals across our global network.
This role offers exposure to high-quality work in a fast-paced, collaborative environment and is ideal for someone who is proactive, detail-oriented, and keen to grow their career within a leading international law firm.
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here