Job Description
The Role
Transformation is part of a global community that improves and modernises how we work to ensure that we deliver outstanding value and experiences to our clients and better ways of working for our people.
Our application of transformation, project management, AI and smart technology and resourcing combine to improve the way we work at Clifford Chance.
The Transformation Manager role will work closely with our Senior Transformation leadership in India and be primarily responsible for delivering transformation projects across our Business Professional (BP) functions and ensuring that the project benefits for our firm and our people are fully realised. This role may also support transformation projects for our Global Business Units (GBU).
Who you will work with
The Transformation Manager will be responsible for delivering priority transformation projects based on guidance from BP functions or GBUs; resourcing the projects; determining and scoping the approaches; identifying additional revenue opportunities; implementing effective change management and communications plans; ensuring that new ways of working are transferred effectively throughout the BP or GBU function globally; and tracking the resulting return on investment. In doing so, you will develop a network of sustainable relationships, understanding stakeholder needs, identifying ways to address these needs and demonstrating influencing skills to deliver business objectives.
The success of this role will primarily be measured by feedback from Transformation Portfolio Manager, BP leadership and local stakeholders; the extent to which the transformation projects yield sustained benefits to our clients and the firm; and the successful roll-out of new ways of working.
What you will be responsible for
The Transformation Manager will be primarily responsible for delivering priority transformation projects based on guidance BP functions or Transformation Portfolio manager; resourcing the projects; determining and scoping the approaches; identifying additional revenue opportunities; implementing effective change management and communications plans; ensuring that new ways of working are transferred effectively throughout the BP function globally; and tracking the resulting return on investment. In doing so, you will develop a network of sustainable relationships, understanding stakeholder needs, identifying ways to address these needs and demonstrating influencing skills to deliver business objectives.
You may also be asked to provide support to transformation projects related to GBUs
The success of this role will primarily be measured by feedback from BP and local stakeholders; the extent to which the transformation projects yield sustained benefits to our clients and the firm; and the successful roll-out of new ways of working.
What you will do
You will be responsible for the following activities:
- Helping articulate the vision for transformation and the case for change within the BP function and driving buy in to the vision from internal stakeholders
- Gathering and interpreting data that supports the transformation vision
- Demonstrating world class change management and communication skills
- Displaying advanced skills in the areas of process improvement; stakeholder engagement; technology and AI implementation and project management
- Defining and deploying new ways of working on business processes, including technology and AI, resourcing models and digital solutions
- Managing a range of complex improvement and change management projects
- Tracking and promoting benefits/value to drive further engagement
- Collaborating effectively with Business Professional stakeholders
- Engaging in managed or self-directed learning to stay up-to-date with the latest advancements in AI and other relevant technologies, and applying this knowledge to drive transformation across the firm.
Qualifications
Your experience
You will possess the following experience:
- Track record of delivery of business transformation service change & transformation projects and programmes within a professional services environment
- Management of a number of multi-disciplined, complex and strategically important projects from end-to-end and realised associated benefits
- Prior experience in the application of consulting skills, creative, strategic, critical and organisational thinking is essential
- Educated to degree level or equivalent
How we will support you
As a firm, we make a significant investment in training and supporting members of the team through their career with Clifford Chance.
We offer opportunities to access externally recognised training qualifications, including consulting skills, Lean Six Sigma, recognised project management certifications and training in change management and technology. In addition to this, the nature of the work and interaction with the stakeholders will drive continuous on-the-job learning.
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Additional Information
Equal Opportunities
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
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