Job Description
The Role
This position involves collaborating with a team to assist and support the firm's CRM and CMD functions, specifically in relation to marketing strategy, within the context of the Foundation system and Matter Capture process. The role predominantly involves delivering client services, managing business expectations, and interacting directly with various business professionals worldwide to facilitate a broad spectrum of activities.
This role requires the candidate to operate during regular working hours of UK time zones, and ideally having the flexibility to provide additional support, depending on deadline business requirements
Key Responsibilities
The responsibilities of the CMD Analyst can be broadly split into the following key areas:
Business Processes
- Oversee and manage the Foundation system and Matter Capture process within the organization, ensuring its smooth operation.
- Understand the firm's operational requirements and data privacy practices to provide appropriate support in daily and ad-hoc business activities. This includes supporting matter engagement tasks in the matter management tool, preparing bespoke reports, managing league table activities, etc.
- Ensure effective implementation of various procedures to deliver all reporting requirements in a timely manner.
- Support business implementation tasks related to projects.
- Provide end-user assistance to all business professionals and manage regular email communications independently.
- Develop skills to manage complex requests efficiently.
- Identify potential issues or challenges and report them to the supervisor in a timely manner to initiate appropriate actions.
Cross-Functional Support
- Work collaboratively with various teams to accomplish shared tasks and provide or collect necessary information as per the requirements of the request.
Team Support
- Support team members by answering specific questions about processes.
- Work proactively with the supervisor to propose improvements to current processes.
Documentation
- Update documentation as per relevant guidelines.
- Accurately maintain self-data in team trackers.
Qualifications
Your experience
The successful candidate should have:
An excellent commitment to client service, delivery, and timeliness along with essential demonstrable skills in working collaboratively and co-operatively with global teams
- An excellent attention-to-detail.
- Analytical and critical thinking skills.
- Advanced proof-reading skills.
- Intermediate research & administrative skills.
- Should have basic expertise in MS suite (Excel, Word, and PowerPoint)
- Excellent interpersonal, written, and presentational skills.
- The intellectual rigor and insight to be credible with a highly intelligent and experienced group of personnel.
Experience:
- Exposure to managing multiple stakeholders.
- Previous law firm experience will be preferable.
- Exposure to the global shared services team model.
Qualifications:
- A bachelor's/master's degree from a reputed institute.
- 0 to 1 years of experience in a corporate/MNC.
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet
Additional Information
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
