Job Description
The Role
How you will influence:
- You would take on-the-job trainings on various Business Processes, Standards & Procedures falling under the scope of Support Analyst role.
- You will be taking a deeper level of functional knowledge on various portfolio applications.
- Take guidance from peers and senior colleagues on complex issues/queries from business to provide timely resolution.
- Understand how different departments within the firm operate and learn and implement cross-domain/department collaboration.
- Communicate the impact and solutions of application/system problems in business language.
- Able to articulate thoughts and ideas to colleagues effectively both written and verbally
Key Accountabilities
- Analysing the incidents/request received from business users.
- Creating Knowledge articles, update System Operating Procedure (SOP's) and other technical documents.
- Creating test plans and writing test cases under the guidance of peers/senior colleagues
- Execute test cases and report the testing outcomes.
- Complete the assigned work as per the given timelines
Qualifications
Your experience
Education and Experience
- Bachelor's degree (BCA/BE/BTech/MCA) and be a fresher
- History of excellence in academics and personal achievements
- Knowledge of SDLC methodologies
- Strongly motivated to learn new skills and their implementation
Skills and Activities
- Basic knowledge of MS Office (Outlook, Excel, Word)
- Good communication and interpersonal skills
- Good problem-solving skills and analytical capability
- Good learning skills
- Flexible and able to respond to changing business requirements.
- Ability to work under pressure and successfully manage deadlines
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Additional Information
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
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