Associate Director(HOD role - IT DevOps & ERP experience is mandatory)


  1. Delhi
  2. Technology
  3. Permanent
  4. Clifford Chance

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Job description

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Job Description

The Role

Key Objectives

  • This role is responsible for leading and managing our Enterprise Core Systems (ECS) DevOps teams. It is pivotal to the development of IT Operations and the success of our global strategy.
  • This role is accountable for the ongoing technical design, development, integrations, and support (both cloud and on premise) across all the ECS product portfolios (Finance, People, Risk, DM Platform, Business Intelligence, Business Operations and Facilities) in line with firm strategic business and technical objectives.
  • We are looking for an experienced Leader who can bring in process improvements, a focus on quality and ensure our teams are prepared to embrace changing technology and business environments. The current size of the enterprise core systems team is 65 with 6 teams aligned by product portfolio, working within a scaled agile development and support framework.
  • Essential to the role is the ability to ensure team priorities are aligned with business deliverables and value whilst maintaining cost control and team utilization.
  • Working collaboratively with cross-functional teams within IT and Business teams is a fundamental to this role.
  • Represent ECS in the India Leadership team.

Position Objectives and Expectations

  • Ensure the ECS Dev Ops teams provide high quality responsive development, support, and advice in line with SLA's.
  • Work with the Product Managers to maintain product roadmaps ensuring alignment with both technical and business objectives.
  • Work with Domain and Solution Architects to ensure adherence with product architectural policies and standards.
  • Ensure seamless relationship management with key stakeholders.
  • Oversee hiring & training of people, ensure resource capacity aligns with operational and project requirements and competencies are correctly aligned to the same to ensure optimal utilization.
  • Driving quality and accuracy across the design, development, testing and support activities.
  • Development of consistent development standards for bespoke and customized systems applications and integrations, including documentation of the same.
  • Collaboration with our Global Programme Group, to ensure ECS product deliverables align with our project management methodology.
  • Participation in relevant project boards, and collaboration with project sponsors and stakeholder groups.
  • Budget control over ECS (India) cost centre.

Personal Success Characteristics

  • Must have a strong technical and product management background with outstanding business acumen.
  • Ability to work independently and collaborate with cross-functional teams in a fast-paced and constantly changing environment.
  • Proven communication skills, demonstrating ability to communicate to all levels in the business efficiently and aligned with our code of conduct.
  • Extremely high level of attention to detail and ability to think laterally.
  • Ability to remain calm and work effectively under pressure.
  • Ability to influence and drive change.
  • Ability to flex with changed business priorities and think strategically.
  • Coaching, mentoring and people development skills
  • Contribute to the vision and roadmap for the portfolio(s) as directed


Your experience


Previous Experience Requirements

  • 18 to 23 years of leading strong IT teams in similar industry, with at least 10 years in Dev Ops leadership role.
  • Must have a technical background in Microsoft technologies and strong experience with ERP systems, in one or all the Finance, People, Risk, DM Platform, Business Intelligence, and Business Operations and Facilities product portfolios.
  • Must be heading an IT department(non-infra) in an organisation
  • International Exposure essential.

Educational Requirements

  • A master's degree from reputable college with high grades (at least 1st class).
  • B. Tech. / B.E. / from a premier institute or equiv experience in Software Design or related field.

Company Description

Who we are


We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet

Additional Information

Equal opportunities statement


At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here



  1. Delhi

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