Client & Market Development Executive Manager – Litigation & Dispute Resolution


  1. London
  2. Business Development
  3. Permanent
  4. Clifford Chance

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Job description

Job Description

Job Overview

Clifford Chance has an ambitious global strategy which puts clients at the very heart of everything the Firm does. We have a clear mandate around developing our existing strengths and relationships whilst increasing our market share in new markets. Our Client & Market Development function ("C&MD") is pivotal in making the Firm strategy a reality. C&MD teams work strategically with our Global Business Units – all with the same vision "to be the global law firm of choice for the world’s leading businesses of today and tomorrow".

In this role, you will be part of the C&MD team supporting the development of Clifford Chance's Litigation & Dispute Resolution practice across London. This is a hands-on and proactive role where you will work directly with the Regional Practice Area Lead, based in London.

Our market-leading London L&DR practice has significant expertise across all areas and sectors of dispute resolution, and individuals from across the group are also becoming increasingly engaged in emerging areas, such as data and ESG. Clifford Chance is recognised as a long-standing partner for key players in the market, including some of the largest banks, financial investors and corporates. As such, the team is regularly involved in major high-profile cases, many of which have received significant media attention.

This role is business critical in its support to the regional practice area and is an opportunity for you to have a huge impact.


Who you will work with

You will work closely with the Regional Practice Area Lead for London, the practice's Regional Business Manager for London and the Director of Client & Market Development for Global Litigation & Dispute Resolution.

As part of the Litigation & Dispute Resolution C&MD team, you will also work closely with your regional Litigation & Dispute Resolution C&MD counterparts as well as other members of the Litigation & Dispute Resolution team located across the globe.

Beyond your immediate C&MD team, you will also interact with members of the wider London and Global C&MD team; the Brand, Communications and Marketing ("BC&M") team; the Knowledge & Thought Leadership ("KETL") team; and the Best Delivery team.

You will report directly into the Client & Market Development Director, Global Litigation & Dispute Resolution.


What you will be responsible for

Revenue generation

  • Support the London Litigation & Dispute Resolution practice in defining and implementing its client and market development strategy
  • Shape, promote and lead London-led Litigation & Dispute Resolution initiatives and campaigns
  • Proactively spot market trends and opportunities across all Litigation & Dispute Resolution product areas in the London market
  • Drive and coordinate the process of pitching for significant Litigation & Dispute Resolution -led opportunities in the region
  • Oversee the effective pursuit of opportunities, including everything from coaching lawyers to capturing practice credentials
  • Collaborate with Litigation & Dispute Resolution C&MD regional counterparts and peers from the wider C&MD team on cross-selling opportunities across the network


Reputation management and marketing communications (working with BC&M)

  • Support in building profile and pipeline opportunities for practice and wider firm
  • Evaluate, project manage and implement best practice to business development campaigns, client events, conferences, sponsorships, PR, etc.
  • Oversee multiple marcomms projects, including the delivery of directory/awards submissions


Client focus

  • Embed the practice in client relationships, across all segments (Banks, Financial Investors, Corporates), across the region, working together with client teams and practice specialists to identify and pursue opportunities to serve clients in further areas
  • Work with Client Development Managers, across priority clients across all segments, on Litigation & Dispute Resolution -related strategic client activity
  • Support the client listening programme by conducting client feedback interviews for significant Litigation & Dispute Resolution matters led out of London


What you will do

This is a strategic role requiring a high-energy leader who will be able to adopt a problem-solving approach to day-to-day support; guide others in resolving complex issues; play a key role in setting best practice and take the lead on the successful delivery of longer-term C&MD initiatives.


Your career experience so far

In order to perform this role successfully, the candidate will require:

  • Previous experience in professional services business development (preferably in a law firm)
  • A strong interest in and understanding of Litigation & Dispute Resolution
  • Previous leadership responsibility and experience in dealing with senior management and key stakeholders
  • Good commercial awareness of legal market developments, particularly across London
  • High quality written communication skills
  • Coaching, influencing and presentation skills


How we will support you

From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.

You will have the support and direction of the Regional Practice Area Leader for London, and your Line Manager will meet with you regularly to discuss both your professional and personal development objectives, supporting you in identifying the right opportunities. You will also be able to access a full suite of training via Clifford Chance's Academy portal.

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Hybrid Working

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

Additional Information

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here.




  1. London

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