Job Description
The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.
The duties of a DPS would cover the following:
- Document creation, conversions, formatting , revisions, clean up, repair and indexing
- Presentation creation, conversions, formatting and revisions
- Spreadsheet creation, conversions, formatting, revisions, linking and archiving
- Document tables and automation including TOAs, TOCs and cross referencing
- Template and form creation
- Merge and compare documents
- Mail merge and label creation
- Data entry and editing
- Client briefing
- Creating, modifying and emailing files
- Quality checking for accuracy and formatting and editing services
There are two high level categories, detailed below, which describe the core activities of the DPS role:
Document Production Services:
- Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle
- Ensuring all work and projects are completed as per instructions from the client and /or specifications
- Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills
- Ability to quality check documents to ensure clients' quality expectations are met within stipulated turnaround times
- Follow workflow processes as per the Standard Operating Procedures
- Notifying the Team Lead immediately when the deadline is likely to be missed
- Meet quality benchmarks
- Carry out work smoothly and efficiently
- Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives
- Maintain confidentiality of all client information
- Working collaboratively with team members to ensure the provision of first class support services to fee earners
Key Personal Attributes
- A key attribute of a DPS' success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team
- Flexible in approach to increase of volume outside of shift hours
- Effective time management skills
- Professional approach to problem solving
- Good decision making abilities
- Keen eye for detail
- Ability to adapt any process changes in minimal time period
- Able to deal with the pressures of high volumes
- Flexible and Service orientated
Company Description
Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution. Alongside world-class legal careers, Clifford Chance offers excellent opportunities in business professional functions that underpin its business operations.
We are a purpose-driven business with core values at the heart of everything we do, we actively demonstrate what it means to do the right thing both internally and externally. We want to create a space where everyone feels respected, included, valued and listened to and our values are demonstrated through our behavior. Our Code of Conduct is value based and embodies five Principles – Act with Integrity, Be Inclusive, Embrace Challenge, Speak Up and Act Responsibly.
We have an established presence in India for more than ten years, delivering value and supporting Clifford Chance offices across the globe in the areas of Information Technology, Finance, Business Research, Legal Support, Document Production, Project Management and Continuous Improvement. We have been certified as a 'Great Place to Work' in India for implementing people practices that foster collaboration and enable employees to reach their full potential. We are proud of the colleagues who work for us and of the service that together we provide, many of whom are experts in their own sectors. Join us and you will experience, first-hand, the one firm, one team approach that makes working at Clifford Chance so different.
Qualifications
- Minimum copy typing speed of 40 wpm
- Fluent in written and oral communication in English at all levels internally and externally
- Advanced knowledge of Microsoft Word
- Solid knowledge of MS Applications (Excel, PPT)
- Previous work experience in a professional services environment
- Law background will be an added advantage
Additional Information
Equal Opportunities
At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society.
We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, color, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.
We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks.
