Global HR Service Delivery Senior Specialist

The role

As a member of the global Recruitment team, the Assistant Manager-Sourcing will build an effective, efficient and successful candidate sourcing service for the firm. Working with HR teams around the network, the Assistant Manager-Sourcing is responsible for proactive sourcing against agreed role/vacancy profiles, including developing market intelligence. They will source candidates via social media, networking, LinkedIn, Revael, candidate portals and CV databases. They will be responsible for initial candidate qualification and screening, before providing a longlist or shortlist as directed. 

They will work within tight and specified timeframes.

The Assistant Manager-Sourcing will be expected to work flexibility, allowing candidate contact across various time zones, and to make themselves available for briefings with colleagues in overseas offices. 

The Assistant Manager-Sourcing will spend at least half of their time on desk based research and candidate sourcing and candidate approach. They will spend a quarter of their time presenting candidate shortlists and working with HR/Recruitment contacts around the network, and the remaining quarter of their time building pipelines for future recruitment and working on recruitment/HR related projects.  

The main clients for the Assistant Manager-Sourcing  are HR/Recruitment teams across the network. 

‎From time to time, the Assistant Manager-Sourcing will also act as the candidate contact during the selection process.

Key Responsibilities    

Key responsibilities will be split into the following:

Sourcing

Following a methodical process you will be:

• Responsible for proactive sourcing against agreed role profiles when approached by local HR teams for requisitions that are live

• Responsible for pipeline identification of profiles for requisitions that are not yet live or confirmed, but where there is a business need for future growth

• Source matching candidate profiles via social media, Revael, networking, LinkedIn, application tracking system and CV databases and other sources

• Maintain clear records of  reviewed, approached and qualified profiles within a secure environment, and longlisted, and shortlisted candidates within Taleo

• Measure effectiveness and success of profiles submitted to local teams, following up on approaches, interviews and offers made

• Where required, conducting telephone interviews and review of skills and experience as part of the qualification process before submitting a candidate to the HR/Recruitment team

• Closing the candidates on salary/ rata expectations and ensure all aspects of the qualification process has been covered, including notice period, interviews, holidays etc

• Ensure that the candidate fully understands the selection process, the next steps and the timeframe for the recruitment

• Contact and interview prospective candidates and retain audit trail of contact

• Be comfortable managing and reacting efficiently to fast paced recruitment

• Where possible, retain contact with candidates placed via direct recruitment

• Maintaining and refining networks through ongoing candidate relationship management

• Ensuring that all candidate contact promotes the Clifford Chance as an Employer of choice

• Building direct talent pools for key volume roles or high volume recruiting teams,  utilising knowledge from the HR/Recruitment contacts, using CRM tools as appropriate

• Providing regular weekly updates to the Global Recruitment team, and to certain HR/Recruitment contacts throughout the network on the strength of direct talent pools and sourcing progress against specific roles

• Provide regular reporting on direct recruitment activity 

• Working with the Global Head of Recruitment to develop innovative sourcing techniques

Process

• Responsible for maintaining the prospective candidate database and the applicant tracking system

• Responsible for submitting as agreed, either longlist candidates (partially qualified) or shortlist candidates (fully qualified) to the Recruitment/HR contact managing the vacancy

• Work closely with colleagues in the Recruitment team, to manage high volume of activity, in a timely fashion, using processes effectively

• Understand your key deliverables and metrics, to ensure that details of the process and outputs can be measured and reported on as necessary

• Respond to a range of queries and carry out more complex procedures 

• Continually monitor the efficiency and effectiveness of the team's processes and suggest/implement improvements

• Every week check for new requisitions and proactively contact the relevant local office to offer to assist with sourcing

• Weekly check of jobs rotation on sites such as LinkedIn, Indeed to ensure a fair distribution of job postings

• Regular check of job postings on social sourcing

People

• Develop and manage strong relations with internal and external stakeholders

• Provide HR contacts with professional direction and guidance enabling them to manage recruitment and process of direct sourced candidates

• Share information, advice and expert knowledge with other team members

• Engage with potential, passive and active candidates on a daily basis

• Telephone / video interview candidates and prospective candidates for live roles and for pipeline generation

• Maintain a strong understanding of the firm's employer brand and key stakeholders

Projects

Work on a number of global recruitment and sourcing projects, relating but not limited to the sourcing of candidates.

Your experience

Skills

You will:

• Be an expert user direct sourcing methods, such as organic searching, social media, Linkedin and other direct sourcing online sources

• Be tenacious and determined to find the right candidate

• Be motivated and methodical in your approach to research

• Be an accurate worker with high attention to detail and have the ability to work under pressure and to deadlines

• Have excellent interviewing and candidate qualification skills

• Be highly client focused with strong influencing, communication and team working skills

• Have excellent written and verbal communication skills are essential

• Prioritising effectively is an essential skill

• Ability to work to tight deadlines is an essential skill

• Have very strong time management skills

• Be able to work autonomously

• Be organised and methodical

• Be able to provide an effective, professional and timely response to the client and candidate

• Be highly responsive with excellent ability to absorb information quickly

• Be confident with the ability to work well in a demanding environment

Experience:

• Overall 5+ years of experience with at least 3 years of experience in global sourcing and recruitment

• Experience of recruitment research within a recruitment agency or search firm would be desirable

• You will have had considerable experience of sourcing candidates directly through social media and relevant job boards

• Experience of working in fast paced environment and to targets and deadlines essential

• You will have had experience of interviewing candidates and managing candidate through the selection process

• You will have had experience in using your judgement to provide solutions to complex problems

Knowledge:

• You will have significant knowledge of Recruitment sourcing and the varying methods available

• You will ideally have a good understanding of a professional services environment

Mindset

• You will be results driven, and self -motivated

• You will be happy to work alone

• You will be tenacious and organisational determined to find the right candidate

Who we are

Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise.  The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution. 

We offer you the opportunity to join a global law firm with one of the most pre-eminent legal practices in the world. We have an established presence in India for more than ten years, delivering value and supporting Clifford Chance offices across the globe in the areas of Information Technology, Finance, Business Research, Legal Support, Document Production, Project Management and Continuous Improvement. We have been certified as a 'Great Place to Work' in India for implementing people practices that foster collaboration and enable employees to reach their full potential. We are proud of the colleagues who work for us and of the service that together we provide, many of whom are experts in their own sectors. Join us and you will experience, first-hand, the one firm, one team approach that makes working at Clifford Chance so different.

We are offering you the chance to join a Firm with more tier one rankings than any other law firm. The opportunity to demonstrate and develop your skills by following tailored (international) trainings and courses. Attractive working conditions and fun in a team of energetic professionals.

Equal opportunities statement

At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society. 

We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks.

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