Practice Support Coordinator
JR-4699
- Singapore
- Practice/Team Assistant
- Permanent
- Clifford Chance
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Job description
This vacancy has now expired. Please see similar roles below...
Key Responsibilities
Matter Management
- Client and matter clearance and opening
- Liaising with clients on matter management processes including AML processes
- Maintaining and drafting of Engagement letters
- MTM File maintenance
- Managing associate's checklist and matter file list
- Maintaning and updating of Matter document folder in IManage
- Matter project administration (from the opening to the closing of matter including setup of matter SharePoint site, to supporting post-closing activities such as bibling, archiving)
- Client & matter-team meetings
Commercials/Billing/Collections
- Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
- Matter balance report and client weekly fee updates
- Working Capital management – facilitate all WC activities:
- Attending and organising monthly meeting between relevant partner and working capital team to review WIP/Debt positions.
- prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate
- If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs first two weeks of every month
- Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely
Business Development Support
- Support Partners and the BD team with business development activity:
- amend business development and client focus materials including CVs, pitches, presentations, client briefings etc.
- monitoring of business development collateral such as CVs and MIS to ensure it is up to date
- organise, facilitate and provide host support for internal events and client events where required, including virtual events.
- facilitating updates to clients
Matter Team Support
- Document production and DPU liaison where necessary, includes:
- transcribing, editing and amending legal and other documents.
- convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
- Signing pages where applicable
- e-Filing where applicable
Best Delivery/Legal Tech/KETL Opportunities/Projects
- Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary. Includes knowledge of the Best Delivery checklist.
- Best delivery tools superuser
- Facilitate end of matter review to identify follow on opportunities such as deal reviews, KETL opportunities etc
Complex Travel Arrangements
- Flight and hotel bookings, changes, insurance, visas and other travel related services which a team assistant/concierge is unable to manage effectively
- Planning of itinerary travel route and liaising with clients for meetings
- Reservation of hotel meeting venues, restaurants and work desks in other local offices
Team Lead Responsibilities
- Manage peaks and troughs in the practice group's Practice Support Coordinators' (PSC) workload, allocating work appropriately and ensuring that the individual PSC workload is balanced
- Ensure sufficient PSC coverage at all times within the practice group
- Co-responsible for the allocation of PSC to fee earners in practice group
The duties assigned above are not a comprehensive list and are a summary of your core duties which may evolve from time to time.
Who we are
As one of the leading international law firms, our work spans jurisdictions, cultures, and languages – and so do our people.
We believe every career at Clifford Chance should be rewarding and stimulating – full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly and collaborative approach to work.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations.
But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all our teams.
Whatever your area of expertise, Clifford Chance is a place where the brightest minds meet.
Your experience
- Minimum of 5- 8 years of relevant experience
- Good command of spoken and written English
- Proficiency in MS Word, Excel and PowerPoint
- Able to work independently, take initiative, polite and with positive working attitude
- Strong sense of responsibility and excellent organizational skills
- Candidates with team management experience will be considered for Team Lead role
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
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