Job Description
The Role
Our Client & Market Development (CMD) function is pivotal in making the firm's vision a reality. CMD teams work across the firm, both strategically and operationally, with partners to (i) raise awareness, establish credibility, and strengthen our brand in key markets, industries, and product areas; (ii) win new business; and (iii) protect and grow profitable relationships with priority clients.
The purpose of this position is to collaborate with a team of colleagues to assist and support the firm's CRM and CMD functions specifically for the purpose of marketing strategy. The role primarily entails providing client services, managing business expectations, and engaging directly with various business professionals globally to support a wide range of activities.
This role requires the candidate to operate during regular working hours of UK time zones, and ideally have the flexibility to provide additional support, depending on deadline business requirements
Key Responsibilities
The responsibilities of the CMD Senior Analyst can be broadly split into the following key areas:
- Understanding the firm's operational requirements and data privacy practices
- Offering end-user assistance to all business professionals
- Providing administrative support and whenever required, collaborating with teams across divergent functions
- Completing assigned tasks according to standard operating procedures and quality standards
- Assisting in implementing procedures for meeting reporting requirements based on guidance from senior team members
- Independently managing regular email communications with requestors and driving tasks to completion by timely follow-ups with requestors
- Planning and organizing own work and keeping the Team lead informed of task status
- Conducting self-review of results before submitting them to the Team lead or requestors
- Identifying and highlighting potential issues or challenges to the Team lead in a timely manner
- Reviewing and cleansing data to meet business requirements
- Providing additional support for activities in the CRM database, such as ongoing clean-up and maintenance, and guiding analysts in executing these tasks
- Assisting in projects to improve data integrity in marketing systems based on guidance from supervisors and onshore teams
- Establishing yourself as a subject matter expert (SME) and developing the ability to manage complex requests
- Proactively collaborating with the supervisor to propose process improvements
- Supporting team members by addressing specific questions about processes
- Creating documentation for knowledge content based on guidance from senior team members
- Maintaining accurate self-data in team trackers
- Assisting in various scheduled and ad-hoc exercises, such as preparing newsletters with weekly updates on Business Development activities and performing customized open Internet searches.
Qualifications
Your experience
- Excellent English language skills (oral and written), with a demonstrated capability of developing client-facing documentation.
- Ability to work in a fast-paced environment on multiple tasks simultaneously and as part of a team but still be able to function independently.
- Strong analytical skills, ability to understand business situations and provide data-backed analysis.
- Ability to work independently and coordinate with colleagues working from other locations
- Strong knowledge of MS Office (Excel, Word, PowerPoint, and Outlook)
- Intellectual curiosity
Qualifications:
- Bachelor's degree or equivalent
- 2-4 years of work experience in a corporate/MNC
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet
Additional Information
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
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