Senior Legal Technology Advisor

Clifford Chance US LLP is seeking an ambitious, talented, analytical Senior Legal Technology Advisor who has an in-depth understanding of legal service offerings. The successful incumbent will be passionate about digital transformation, including the use of Artificial Intelligence solutions while also leveraging data and analytics to aid in decision making. We are seeking someone that possess significant knowledge of advanced legal software applications and working at the intersection of law and technology across various practice areas.

This role will be responsible for developing a deep understanding of our lawyers and client's needs, promoting to our lawyers the benefits of our relevant legal technology toolkit, how to best use it and where appropriate, how to configure or sometimes capture requirements for further customization. This role will be closely collaborating with cross-functional teams and may also have the opportunity to collaborate and work directly on matters with our lawyers and the clients' teams.

Additionally, this role will be responsible for keeping abreast with local legal market trends, capturing feedback on existing products and sharing with our central product management teams; and identifying process improvement opportunities and report findings about local emerging technology solutions so they can be considered as part of our innovation pipeline. This role is located in our New York, NY office and will report to the Director of Technology Services – Americas.

KEY RESPONSIBILITIES:

• Working with internal clients (associates, counsel, partners) and cross-functional team, to develop a deep understanding to deliver against our clients' expectations. 
• Building strong relationships with clients to engender trust and be viewed as a "trusted advisor" and delivering at the pace of the client's needs.
• Focusing on promoting the relevant use of our existing Legal Technology toolkit to our lawyers. This will require explaining solution benefits, metrics-driven adoption of those tools and providing tailored specialist guidance on those solutions. This will also require you to help provision and deliver configuration needed from existing solutions.
• Where necessary, identifying the needs for further integration, configuration, or further customization of existing solutions; and identify requirements for new solutions to provide to Product Management teams.
• Maintaining our Legal Technology toolkit usage metrics to prioritize our efforts for adoption and identify challenges to be addressed in collaboration with the Product Management teams.
• Capturing the success stories with our Legal Technology Toolkit and sharing with the global team of LegalTech Delivery Advisors and the Product Management teams.
• Providing feedback and insights from local needs, challenges, usage, etc. to the Product Management teams.
• Adding new solutions to our Legal Technology Toolkit, assisting with the introduction, deployment and communications while focusing on the overall legal service delivery process.
• Identifying and supporting several power users in key Legal Technology solutions to help us scale our delivery capabilities.
• Working closely with our Product Management teams when we are developing new solutions, providing feedback and advise on effective delivery needs to ensure it best meets our lawyers' requirements and delivers better experiences to our clients.
• Promoting the usage of our training materials available (and where necessary feedback on improvement opportunities).
• Delivering tailored presentations and demos about our Legal Technology toolkit, including advanced specialist solutions (including artificial intelligence tools)

REQUIREMENTS:

• 5-7 years of relevant legal technology experience in a law firm or global professional services firm.
• Bachelor's degree required; JD preferred.
• Must have a global mindset and perspective, prior experience on global strategic initiatives a plus.
• Must have experience managing a team.
• Proven track record of delivering process improvement projects, ideally with Legal Technology.
• Proven track record of developing advisory relationships with key stakeholders and senior leadership with the ability to influence decisions and outcomes at the senior level.
• Strong project management, attention to detail, problem solving and analytical skills.
• Strong understanding and experience of Agile delivery practices and working with Product Management teams and tools (Agile Central, JIRA, User feedback tools, etc.).
• Must be comfortable working in a fast-paced and growing environment, surrounded by strong and demanding personalities.
• Facility in making effective decisions using sound judgment.
• Ability to work under pressure and prioritize competing demands to meet deadlines.
• Excellent organizational and client service skills
• Possess excellent verbal and written communication skills. Must be able to clearly articulate and explain Legal Technology solutions benefits in non-technical terms.
• Ability to collaborate with other colleagues within a global, matrix organization.
• Ability to work outside the core business hours as needed.
• Ability to travel to as needed (infrequent).
• Must be independently and legally authorized to work in the United States.

Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $185,000 to $210,000. Actual salary will be commensurate with the candidate's qualifications and relevant experience.

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Alternatives are available for individuals who are unable to use or access our online application system.  For assistance, please contact Clifford Chance's Human Resources Department at Human Resources Department or call 212-878-8000.

Find out more about our inclusive culture here.

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