Job Description
The role
The Billing function in London looks after all Partners in the London office and deals with all aspects of their billing.
You will be assisting the London billing team in issuing bills and completing a multitude of tasks in order for a bill to be successfully issued and paid. Our role is to reduce the risk related to the size of our WIP in our balance sheet. Our strength comes from our teamwork and working as a highly talented and collaborative team.
We work in an open plan environment and the billing team consists of 29 team members, with more than 25% of the team being with the firm for 20 years or longer.
Who you will work with
You will predominantly be working with Billing Advisors, Billing Coordinators and other Billing Assistants. You will also have contact with Partners, Managing Associates, Practice Assistants and our Delhi Finance Team.
What you will be responsible for
The specific purpose of this role is to provide assistance and support to the Billing Team within the London Office. The role is extremely busy and you will be required to adhere to firm policies and procedures.
What you will do
You will be assisting a high number of colleagues within the team, where you will be required to prioritise your workload effectively and be able to interpret various instructions.
You will find that we have exceptionally busy periods, particularly at month end, quarter end and year end, when overtime will be expected in accordance with our overtime policy.
Operational Activities:
- You will be allocated requests received in the joint mailbox.
- Day-to-day billing support of billing team.
- Amending, authorising, emailing bills.
- Collating documentation to go with bills.
- Updating information within GPMS/Intapp.
- Following guidance with the Biller to Interact with Partners, Managing Associates and other business professional colleagues.
- Chasing outstanding draft bills (to include outstanding timesheets).
Tasks:
- Reviewing and actioning tasks allocated via the London billing assistant mailbox.
- Amend attachments/breakdowns (transfers / time splits) as part of the billing process.
- Prepare Matter Review Reports and Matching Excel Reports.
- Prepare pre bill guides/draft invoices following guidance from the Biller
- Update matters from ebilling validation report.
- Deliver bills (including CC Worldwide bills).
- Collating and filing all bill papers in the relevant network drive.
- Time/costs transfers and write offs.
- Cancel invoices, print credit notes and reissue bills (same day) where applicable.
- Collating and filing cancelled bill papers and applicable credit notes in the relevant network drive.
- Various drop offs and pick-ups to Billers, Partners, Lawyers or Practice Assistants.
- Viewing detail within matter financials under guidance from the Biller.
- Liaise with offshore team on specific billing tasks.
Reports:
- Run weekly matching anticipated report.
- Run pre bill time report.
Report matter financials:
- Time and costs on clock (identify standard rate and contract rate), under guidance from the Biller.
Intapp/Matter Maintenance (Following Guidance from Biller):
- Add / remove quoted fee detail.
- Update rates, by either a rate set or applying project specific rates
- Update billing address, tax/zero rated, print formats.
- Update purchase order numbers, payable by info, client reference, cost number.
Qualifications
Your experience
Skills:
You should be able to demonstrate excellent organisational skills, with an aptitude to follow processes, and instructions, plus understand new concepts quickly.
You will need a flexible working approach and the confidence to communicate, both written and verbally, with people at all levels.
You should be able to demonstrate a high degree of accuracy and attention to detail.
You should be able to demonstrate excellent data entry skills.
Experience:
It would be helpful to have experience of using Microsoft products including Outlook, Excel and Word.
Ability to follow instructions and willingness to learn.
Qualifications:
GCSE's grade A-C including Maths or equivalent.
How we will support you
From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
You will be given on the job training, specifically around the processes and procedures we have in place in order to successfully submit invoices. Notwithstanding, you can access the firms' academy website for personal training, which covers technical skills through to improving your confidence and resilience.
We are conscious of workplace wellbeing and we have a designated team member who is a mental health first aider. We run a variety of social events for networking, these operate on different scales and can vary in size from just the billing team or the wider partnership finance team.
Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.
You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.
Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.
Additional Information
Hybrid Working
This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.
Equal opportunities statement
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here.
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