Learning and Leadership Development Manager - Global Curriculum & Learning Technologies


  1. London
  2. Human Resources
  3. Permanent
  4. Clifford Chance

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Job description

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Job Description

Role Closing Date - 16th February 2024

The Role

Job Overview

You will play a central role in the implementation of the digital learning strategy and learning technologies roadmap (including LMS, content and LXP), and day-to-day management of the Global CC Academy Curriculum.

Through best practice and thought leadership, you will bring innovative ideas and solutions on how we continue to evolve and modernise our overall learning offering through the academy.


Who you will work with

Across the global network, you will directly work with the business and your colleagues in the Learning & Leadership Development Team.  You will also work closely with key stakeholders and teams including regional HR, Clients, Markets & Products, Talent Management and Finance. 


What you will be responsible for

You will be responsible for working with the business to enable and improve individual and Firm performance aligned with the Firm's strategic objectives. You will work as a key member of the global Learning and Leadership Development Centre of Excellence and will be specifically responsible for the design, development, and implementation of digital solutions to enhance our global Learning and Leadership Development content, in relation to signature programmes and other programmes and initiatives as directed.

You will ensure our LMS, digital platforms and global curriculum offer a world-class learner experience, and we have a strong ongoing communication and engagement plan to continuously promote what's on offer. 

You will develop the KPIs and metrics to measure the effectiveness of our learning offering.


What you will do

Implementation of the digital learning strategy and learning technologies roadmap (including LMS, content and LXP).

Support learning needs analysis.

Data analysis for tracking and gather insights on learner experience and areas for improvement.

Implementation and maintenance of learning pathways for lawyers and business professionals.

Co-design and delivery of digital solutions to support academy offering and milestone courses.

Day to day management of the global learning curriculum, including budget tracking, communications, and ongoing engagement planning.

Supplier management, including onboarding, contract management and relationship management.

Liaising with IT, Data and AI, and Risk and Compliance teams to understand learning requirements and co-design solutions.

Supporting strategic projects.

Leveraging external trends/content/suppliers to deliver market leading development solutions.


Your experience 


You will have strong written and communication skills enabling you to build relationships with people at all levels, leveraging and developing on your internal network.   You will have a flexible and effective communication style, to ensure communication strategies promote inclusivity and diversity.

You will have the ability, knowledge and credibility to deliver training sessions in person, virtually and in blended learning environments.



You will be able to demonstrate experience within a Learning and Development role for professionals with some experience of coaching.

You will have experience with LMS systems and technology that supports training delivery and implementation. 



You will be able to design and develop bespoke training and assessments drawing on an in-depth knowledge of needs analysis, processes and best practices. Experience with psychometric instruments is a plus.

You will be able to demonstrate a strong understanding of the firm and be committed to keeping up to date with developments.


How we will support you

From your first day with us, you will have varied opportunities to continuously grow and develop your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Additional Information

Hybrid Working

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here.




  1. London

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