Job Description
Transformation is part of a global community that improves and modernises how we work to ensure that we deliver outstanding value and experiences to our clients and better ways of working for our people.
Our application of transformation, project management, AI and smart technology and resourcing combine to improve the way we work at Clifford Chance.
The Transformation Specialist role will be accountable for delivering a programme of transformation projects and ensuring that the project benefits for our clients, our firm and our people are fully realised.
Who you will work with
Alongside working with colleagues in the Transformation team, you will also work cross functionally with partners and associates, colleagues from Legal Technology, Legal Project Management, Pricing, Resource Management, Delivery Centres, Client & Market Development, Brand Comms & Marketing, Finance and KETL. You will be expected to collaborate with colleagues in other regions on global focus areas.
You will also need to establish strong relationships with a range of global stakeholders.
What you will be responsible for
The Transformation Specialist will be responsible for delivering priority transformation projects based on guidance from Global Business Units (GBUs) or Business Professional (BP) functions; resourcing the projects; determining and scoping the approaches; identifying additional revenue opportunities; implementing effective change management and communications plans; ensuring that new ways of working are transferred effectively throughout the GBU or BP function globally; and tracking the resulting return on investment. In doing so, you will develop a network of sustainable relationships, understanding stakeholder needs, identifying ways to address these needs, and demonstrating influencing skills to deliver business objectives.
The success of this role will primarily be measured by feedback from partners; the extent to which the transformation projects yield sustained benefits to our clients and the firm; and the successful roll-out of new ways of working.
What you will do
You will be responsible for the following activities:
- Gathering and interpreting data that supports the transformation vision
- Acting as trusted advisors to partners and lawyers regarding the provision of innovation support on pitch responses, transactions and client engagements
- Demonstrating excellent change management and communication skills
- Displaying intermediate skills in the areas of process improvement; client engagement; technology and AI implementation and project management
- Defining and deploying new ways of working on transactions, including technology and AI, resourcing models and digital solutions
- Managing a range of complex improvement and change management projects
- Tracking and promoting benefits/value to drive further engagement
- Collaborating effectively with GBU and Business Professional stakeholders and with clients through pitch responses and other engagements , including identifying opportunities to generate revenue by charging clients for the use and support of AI and/or digital technologies.
- Engaging in managed or self-directed learning to stay up-to-date with the latest advancements in AI and other relevant technologies, and applying this knowledge to drive [transformation] within the GBU and the firm.
Qualifications
Your Experience
You will possess the following experience:
- Track record of delivery of business transformation/client service change & transformation projects within a professional services environment
- Management of projects from end-to-end and realised associated benefits
- Prior experience in the application of consulting skills, creative, strategic, critical and organisational thinking is essential
How we will support you
As a firm, we make a significant investment in training and supporting members of the team through their career with Clifford Chance.
We offer opportunities to access externally recognised training qualifications, including consulting skills, Lean Six Sigma, recognised project management certifications and training in change management and technology. In addition to this, the nature of the work and interaction with the stakeholders will drive continuous on-the-job learning.
Company Description
This is a 12 month fixed term contract to start immediately.
Additional Information
Equal Opportunities
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
Hybrid Working
This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.
